project titles as “Hithawathi-Your Confidante”
which was initially commenced in January 2014.
Hithawathi project is a help desk designed for
the victims and casualties of technology /
internet related activities. The project was
initiated by the community members of Internet
Society – Sri Lanka Chapter (ISOC-LK) and LK
Domain Registry (LKDR). It is connected and
privileged to get assistance of national level
organizations such as Sri Lanka Computer
Emergency Response Team (Co-ordination Center),
TechCERT, Sri Lanka Police and individuals such
as students’ counselors, legal advisors attached
to different organizations , members of ISOC-LK
and LKDR. Some of the individuals have been
Hithawathi can be described as a supporter, a
listener, a guide, a helper to internet users,
especially young girls & ladies, teenagers and
minors… ‘Hithawathi’ educates public recognizing
incidents related to cyber harassment, cyber
stalks, black mail incidents, cyber bulling,
etc... . Also ‘Hithawathi’ makes you aware of
how to prevent such incidents and is always
there to guide if such situations occur.
Hithawathi project mainly concerns women,
children and those who are victimized or looking
for information, however, it is not limited only
for females. Anybody can request help or
assistance from Hithawathi, regardless of their
gender, age, language or any other limitations.
The guidance is served in all three languages –
Sinhala, Tamil and English.
helpdesk can be contacted through different
means – Hotline-telephone number +94 11 421
6062, email address – firstname.lastname@example.org to make
any request or seek assistance / guidance.
Furthermore, it comes up with a website (www.hithawathi.lk),
a blog (https://hithawati.blogspot.com) and a
Facebook page (www.facebook.com/hithawathi)
sharing knowledge, guidelines (of popular social
networking sites), safety tips etc... The
website provides guidelines to be safe from some
of the harmful internet frauds, identify them
and even report them.
Currently the hotline is available during office
hours – Monday to Friday from 08.30 am – to
5.00pm. It is hoping to extend the service 24 X
7 in future.
are happened to meet with any cyber space / internet related issue
and you are not able to figure-out what to be done exactly or to
whom to talk, then you may contact Hithawathi. Hithawathi is glad to
support you specially directing you what to be done.
In some of these cases, the victim may have to make a complaint at
the Police yet feeling uncomfortable to discuss some of the
incidents with a male partner. Hithawathi caters for issues of this
type through their helpline, which is handled by well trained and
trustworthy female officers, who are willing to kindly listen to the
victim and guide to the correct path.
In addition to the help desk, Hithawathi project will be conducting
awareness sessions targeting young and female crowd in the country.
For more infomation refer:
Hotline- +94 11 421 6062
email address -